Operations

Braidwood Hospitality Management works with Owners and General Managers of small and medium sized hotel & resorts providing assistance with hotel sales, marketing, operations and creative & media services. Our clients recognize and appreciate the positive economic impact Braidwood’s sales and operational expertise has on their top-line revenue, bottom line profit and the overall performance of their hotels.

Under competitive industry conditions, the leader or hotel General Manager is able to move their organization significantly toward the goals they have set, whether measured by higher return on investment, product improvement; development of management talent, staff retention, faster growth in sales and earnings or whatever the measurement criteria might be refereeing the introduction of a continuing flow of changes and innovations, and preventing the organization from flying apart under the pressure.

The General Manager is the most senior executive within a hotel; although, they report to an owner or can be influenced by the “brand�?. A General Manager is responsible for operational, marketing, human resources and other business planning. They develop and or approve the budget for each department, approve expenses and establish the standards of service. The General Manager also has responsibility for departmental meetings, supplier relations and overall maintenance of the establishment.